SHIPPING & DELIVERY
SHIPPING
You’ve ordered your Schnorglesaurus and goodies!
Exciting times ahead, and oodles more sleep for your little human!
Once your order is placed, our team will carefully inspect, wrap and package your Schnorg with love and hugs, so please allow up to 24 hours for our team to pick and pack your order.
Your Schnorglesaurus will then gently be sent via the Schnorg Stork (or Australia Post, if the storks are having a day off), and then it should be safely with you within 2-8 business days**.
If you have chosen to personalize your Schnorg, there is a turnaround time of approx. 7 days for personalization, so please add this into the timescale.
As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow Schnorgs every move, counting the days down to a sleep revolution!
Team Schnorg dispatch orders every weekday, Monday to Friday (excluding public holidays)
COSTS & DELIVERY TIMES
Australia wide
- Standard Australia Post $11.95
- Free Standard Shipping for all orders over $99
- Express Shipping Australia Post $14.95
To find out the current delivery times, please use the Aus post Calculator Postage calculator & delivery times - Australia Post (auspost.com.au)
Our Warehouse postcode is 6027
Please Note* While all care is taken when dispatching parcel. Once the Parcel is lodged with Australia Post we will not be held responsible for lost/damaged or missing parcels
If you have not received your delivery, please contact us within 7 days to ensure we can investigate with the appropriate delivery contractor within a reasonable timeframe.
*All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait until that latest item is available and then will be sent out at the same time.